Privacy Policy

1Information We Collect

When you browse our marketplace, create an account, or make a purchase, we collect relevant information necessary to fulfill your grocery orders and maintain our services:

• Personal Identifiers: Name, email address, mobile phone number, delivery address, and pin code.
• Order & Transaction Records: Purchased items, order history, billing address, and transaction references.
• Payment Information: Processed securely via PCI-DSS compliant third-party gateways (Stripe, Razorpay). We do not store raw card credentials or CVV on our servers.
• Device & Browsing Data: IP address, browser type, device details, and operating system used to access our storefront.

2How We Use Your Information

We use your personal data strictly for legitimate operational purposes:

3Cookies & Tracking Technologies

Our website uses essential session cookies to remember your cart items, keep you securely authenticated across page reloads, and deliver personalized promotions. You can disable non-essential cookies via your web browser settings at any time without restricting core shopping features.

4Data Protection & Security

All customer sessions and API payloads are transmitted over 256-bit TLS/SSL encryption. We maintain strict internal authorization controls, firewalled database systems, and periodic vulnerability checks to prevent unauthorized data access or loss.

5Third-Party Data Disclosures

We do not sell, rent, or trade your personal data to any third-party marketing companies. Data is only shared with trusted service providers strictly necessary to execute your delivery (e.g., shipping partners, SMS gateways, and payment clearing houses).

6Your Privacy Rights

You maintain the absolute right to view, update, or request deletion of your account information. To update your saved delivery addresses or password, visit your User Profile. To request permanent data removal, reach out to our grievance officer.